Last Updated: Jun 15, 2025

At Treeyaa, we take pride in delivering fresh, Natural vegetables to your doorstep. Customer satisfaction and food safety are our top priorities. If you are not completely satisfied with your purchase, please review our refund policy below:

1. Freshness Guarantee

We guarantee that our vegetables are fresh and meet Natural standards at the time of delivery. If you receive any item that is spoiled, damaged, or not up to standard:

• Contact us within 24 hours of delivery.
• Provide a photo of the affected items for quality assurance.

2. Eligible Refunds

You may be eligible for a refund, credit, or replacement if:

• Items were spoiled or damaged upon arrival.
• The wrong items were delivered.
• An item was missing from your order.

3. Non-Refundable Items

We do not offer refunds for:

• Preference-based issues (e.g. taste, size, or color).
• Items reported after 24 hours of delivery.
• Products stored improperly after delivery.

4. Refund Process

Once your claim is reviewed:

• We will make refund processed within 3–5 business days.
• Refunds will be issued to the original payment method.

5. Contact Us

To request a refund or report an issue, contact us at:

📧 Email: info@treeyaa.com
📞 Phone: +91 9944766244